Support Page
Frequently Asked Questions
Our service packages are designed to meet different needs. If you’re unsure, contact us, and our team will assess your requirements and recommend the best option.
We provide post-service support based on the package selected. If you encounter any issues, reach out to us, and we’ll assist you.
We strive for complete customer satisfaction. Refunds are handled on a case-by-case basis. Please refer to our refund policy or contact support for assistance.
Yes! If your project requires more edits, security features, or migration complexity than initially expected, you can upgrade to a higher package before service completion.
We provide security hardening to minimize risks. If your site gets reinfected, we offer additional security solutions to prevent future threats.
Yes, we need access to your website and hosting to perform the requested services securely. We ensure all credentials remain confidential.
Absolutely! We take backups before making any changes to ensure your data remains protected.
No, we do not store backups after the service is completed. We recommend downloading a copy of your website once the work is done.
Yes, you can place a new order for extra edits, security enhancements, or performance optimizations.
If you have a unique request or a specific concern, reach out to our support team, and we’ll be happy to assist you!
Need more help? Contact us now!
